Privacy Policy

At Mind the Storm, we are committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines how we collect, use, and protect the data you provide when using our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, and other data you provide when creating an account, placing an order, or contacting us.

• Payment Information: Credit card or payment details when making a purchase. Note that we do not store your payment information on our servers. All payment processing is securely handled by our trusted payment processors.

• Website Usage Information: We may collect data about how you use our website, including your IP address, device information, browser type, and page views.

• Cookies: We use cookies to enhance your browsing experience. You can manage cookie preferences through your web browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and deliver your orders, and communicate with you regarding your purchases.

• Customer Support: To provide assistance, address inquiries, and resolve issues related to your orders.

• Marketing: With your consent, to send you promotional emails and offers. You can opt-out of marketing communications at any time.

• Website Improvement: To analyze website usage and make improvements to enhance your experience.

3. Data Security

We take data security seriously and have implemented measures to protect your information. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of the data you transmit to us.

4. Third-Party Services

We may use third-party services (e.g., payment processors, shipping companies) to help operate our website and fulfill orders. These third parties may have access to your personal information but are required to handle it in a manner consistent with this privacy policy.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws. You may also request the deletion of your account and associated data at any time.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Object to the processing of your data.

• Withdraw consent for marketing communications.

To exercise these rights, please contact us at customerservices@mindthestorm.uk.

7. Changes to Privacy Policy

We reserve the right to update this privacy policy as necessary. Any changes will be posted on our website, and the revised policy will apply to all data collected after the effective date of the update.

8. Contact Information

If you have any questions or concerns about our privacy policy, please contact us at:

customerservices@mindthestorm.uk

C/O 17-19 Leek Road, Cheadle. ST10 1JE

By using our website, you consent to this privacy policy and its terms.

Last Updated: October 2023

Thank you for choosing Mind the Storm. Your trust and privacy are of the utmost importance to us.